Being a first time customer you might have encountered various situations and want to return your order after receiving your purchased order?
We understand that:
- you might have forgotten to first check with your doctor before purchasing due to your current health conditions?
- you have missed out the ingredient allergen warning and bought the supplements when you are allergy to some of the allergen like Soy/ Milk or Egg?
- or even decided not to buy due to other reasons?
Your health is our number one priority thus we urge you to always practicing this mindset and checking with your doctor first is very important for your health and you.
Our detailed information on all products page under **Supplement Facts; "**If you are pregnant, nursing, taking medication, or have an existing condition, be sure to consult with your physician before taking this or any other dietary supplement."
We allow and stand by our 60 Days Guarantee* strictly with clear conditions stated which you need to adhere.
https://vitalnutritive.com/pages/orders-payments
We work hard towards doing our best effort for the environment with our Green Returns in which you do not need to send us back your items even if they are unopened.
Regardless of whatever reasons, please do not make your own attempt to ship the unopened items back to us.
- All supplements even with unopened items if returned to us, all of it will be allocated and enter the bin.
- Supplements that are sold, shipped out and received by your, we do not want to risk any possibility of tampering of the products even if you did not. Even if your products are unopened, we do not want to risk the health of someone's due. We proudly stand by this precaution as we ourselves do not want this to happen on us.
- Once our products are sold and received by our customers. Due to the safety of others, we cannot resell and we do not have the intention to resell any sold items to anyone (even if they are unopened).
Our mission and direction to grow our business and our brand as an environmental conscious and friendly brand, we prefer you keep the Return product or pass our high quality products to your love ones/ friends.
If you want to find out more about our Refund Policy please visit: https://vitalnutritive.com/pages/orders-payments and find the title Refund policy.Please check out your order refund conditions based on:
If you made a single item/unit purchase, or
If you want to refund specific product(s) within your order, a bundle or entire order products.