SUPPORT
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How do I contact your customer excellence?
Please note that our customer success team is pleased to assist you with information about our products, payments, website and our rewards and loyalty program, but we are not licensed medical professionals and therefore cannot provide you with any medical advice, information or diagnosis. If you ... -
Click the 'Account' icon on the upper right corner of the screen. At the 'Sign In' section, click on 'Forget Your Password?' on the bottom right of the section. Enter your email address when prompted and press Enter. Click on the 'Submit' and 'Submit' again for the CAPTCHA and a link will be sen...
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Why am I not receiving my password reset email?
Check your spam folder. If you still haven't received it, please attempt to reset your password again from our site. If you need help to understand how to reset your password, please read the FAQ - 'How do I reset my password?'. If you're still not receiving a link to reset it, please email to o... -
Your store account can be accessed by heading over to the store site at www.vitalnutritive.com and click on the “Account” icon in the top right hand corner of the store’s homepage. If you are having trouble remembering your password, please be sure to go through the lost password prompts by click...
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Click on the "My Account" icon in the upper right corner of the screen, then click "Sign Out" on the left side menu bar under 'Dashboard'. Or at the center welcome message, click on 'Sign out' beside your name. You're now successfully logged out. We hope you'll come back soon!
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Can I buy Vital Nutritive products in any retail stores?
Currently we are only selling exclusive online to you directly Vital Nutritive. Manufactured in the U.S and strictly selling directly to you our dear customers within the U.S. Stay tuned to our newsletter or blog articles for the latest news. -
Do you offer any subscription order or plan?
Yes! We now offer subscription option for all our products and you can mix subscription products with one-time order within your order. Enjoy extra 20% Off on all subscription products on top of our already discounted prices. Check out our Subscribe & Save page to find out more! Also check ... -
How do I unsubscribe from your email list?
We respect your drive to clean up that inbox! If you want to opt-out of our email marketing, you can follow these simple steps. Open up an email from us and scroll down to the bottom of the message. Click “Manage Your Preferences or Unsubscribe,” and you can click the “Unsubscribe” button to sto...